ICS Cameroon Launches Customer Service Awards 2017

ICS Cameroon Launches Customer Service Awards 2017

If your company has been taking serious notes on the customer service culture in Cameroon, your efforts have not been in vain. They are...
smart cities in africa

The Future of Smart Cities in Africa

Smart cities are no longer a talk of the future, they  are already here with us and growing quickly as the Internet of Things (IoT)...
Jack Ma to Share Entrepreneurship Insights with African Entrepreneurs

Young African Entrepreneurs Benefit from Jack Ma’s African Trip

Entrepreneurship in Africa has been around for a number of years but many African entrepreneurs who engage in this extremely risky but economy-building field, still...
Mobile Number Portability is Coming for Your Jobs: MTN, Orange, Nexttel

Mobile Number Portability is Coming for Your Jobs: MTN, Orange, Nexttel

Mbinkar Fomunyuy is Customer Service Consultant & Master Trainer. CCSP, AMABE, MBA. He is the CEO at Institute of Customer Service Cameroon and Cameroon’s Country Representative...

J’aurais Tellement Aimé être Plus Humain

J'ai construit ma maturité et mes acquis sous ma colère. Peut-être, plus pour faire du mal au reste du monde qu'autre chose.Je veux faire...
beac bans mtn mobile money out of cemac

BEAC Bans International Mobile Money Transfers Except In CEMAC Zone

Considering the numerous incidents of money theft by men of the underworld which have resulted in subsequent deaths of their victims, a cashless society...
Fully Funded: Knight-Hennessy Scholars Program, Apply

Fully Funded: Knight-Hennessy Scholars Program, Apply

The Knight-Hennessy Scholars program is offering scholars across the globe fully funded scholarships for a Graduate Degree program offered at the institution.Annually a group...
MIT & MasterCard To Redefine Entrepreneurship in Africa

MIT and MasterCard To Redefine Entrepreneurship in Africa

Legatum Center for Development and Entrepreneurship of the Massachusetts Institute of Technology (MIT) in partnership with The MasterCard Foundation have launched Open Mic Africa; a programme...
facebook groups

Harnessing The Power Of Facebook Groups

If you scout for information and ideas on the most revered social media platform, chances are that you must belong to one or many...
Dr Sea Initiative

Dr SEA Initiative: What You Should Know!

What is Dr. SEA Initiative?Of the many initiatives hosted by the internet, one of the most outstanding is Dr SEA Initiative. An online health...
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Alex Volski_App Development Specialist

Stages of Mobile App Development – Introduction to App Making Process

App development process reviewed for everyone to understand how to make a mobile app from idea to launch. 7 key phases of app development...
Ecobank mobiile app|ecobank mobile app

The Hustler’s Digest – Tech is Crash-landing Ecobank on a Mountain, Without Branches

AfricaSouth African Airways 'is on the verge of bankruptcy'It appears the South African national carrier has run out of money and may likely not...
bank digital transformation

Bank Digital Transformation; the Thin Line between Losing Clients and Achieving Customer Success

Mbinkar Kpunsa Fomunyuy. (CCSP, CICSP, AMABE, CMP)Certified Bank customer service professional of the Retail banking AcademyCEO, Institute of Customer Service CameroonIn every industry there...

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