zuckerberg updates facebook's mission statement

Mark Zuckerberg Thinks Connecting The World Isn’t Enough

Many of the world’s technological developments are geared towards solving societal problems and Facebook has spent dozens of years trying to accomplish a social...
Customer service

Why You Should Never Tell A customer “How can I Help You?”

Help! Are you kidding me? It is amazing how things have changed and how the customers’ needs are evolving. Today, Customer Experience is becoming...
Alahdah Hussein Shares Advice To Oil & Gas Young Professionals

Alahdah Hussein Shares Advice To Oil & Gas Young Professionals

Alahdah Hussein is a petroleum engineer who's based in Kuala Lumpur, Malaysia. Alahdah  Hussein is the founder and Chief Analyst at Oil Industry Insight, which is...
entrepreneur_meeting

Why An Entrepreneur Should Not Attend All Meetings

We all know the importance of meetings when it comes to sharing information, brainstorming, strategising, planning, welcoming of new members, pitching a business idea,...
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smart cities in africa

The Future of Smart Cities in Africa

Smart cities are no longer a talk of the future, they  are already here with us and growing quickly as the Internet of Things (IoT)...
Jack Ma to Share Entrepreneurship Insights with African Entrepreneurs

Young African Entrepreneurs Benefit from Jack Ma’s African Trip

Entrepreneurship in Africa has been around for a number of years but many African entrepreneurs who engage in this extremely risky but economy-building field, still...
Mobile Number Portability is Coming for Your Jobs: MTN, Orange, Nexttel

Mobile Number Portability is Coming for Your Jobs: MTN, Orange, Nexttel

Mbinkar Fomunyuy is Customer Service Consultant & Master Trainer. CCSP, AMABE, MBA. He is the CEO at Institute of Customer Service Cameroon and Cameroon’s Country Representative...

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